How would you rate your stay?
4
How would you rate the communication and customer service?
3
How would you rate the value for money?
5
How did you find the standard of the accommodation?
4
What did you like about your stay in the property or location?
I stayed for one night and it was good. Word of warning if you are not a night owl like me. There is live music in the bar downstairs so if you want to join to listen then it will be impossible to sleep before they finish at 12:30pm. Now this was well signposted at reception and no problem for me as I went to the bar for a couple of drinks and listened to the music and it was very good. But it may not be for you if you want to sleep early - you can ask for one of the rooms in a quieter part of the building. Last minor point - the safe in the room didn’t work - it was locked and no one around at 10pm to help open it.
Did You try our restaurant?
When planning my arrival I went online to check the times for the restaurant. Noting that it closed at 9pm on Saturday night I timed my arrival at 8:30pm so I could get some food. After check in the receptionist told me to go the restaurant as they would be closing soon but to tell them I had just checked in and it would be no problem. On arrival the waitress told me the kitchen was closed. After a bit of persuasion she offered me chicken wings, which was ‘all they had left’. Wings were pretty decent and enough for me - but if I had the menu I would have picked something else. So my advice would be try to stick to the posted times on your menu - particularly for hotel guests - who expect to have a restaurant to use.
